Questions and Answers: I am trying to envison this cable. The above says (has an integrated port? but really it isn't a rs232 port it is the pinout right?)  You say you can build one to run from the RW system to the local computer systems rs232 port. I need clarification. - The primary mode of communications is wireless from the Rigwire to the Base Transceiver.  There is also an RS232 set of contacts in the Pason connector that allow for RS232 communications.  The Pason connector on the Rigwire primary function is to talk WTIS to a pason computer system.  Thats it.  The RS232 protocol is not designed for long travel and is used here at the shop.  There is also a Geolograph contact there too. - See page 2 here https://rigwire.com/public/Rigwire_Quick_Setup_Checklist_V2.pdf I think this means that if they did not have a RS422 cable to connect to the RW at the shaker, then they would use a RS232 cable from the base transceiver to the WITS workstation. If that is the case then we would probably need to send that cable for each rental because very few use the RS422 and that is specific to Pason only.  - The WITS computer feeds wits to the laptop running the Rigwire software. (OR) - The WITS blue cable sends WITS to the Rigwire via 10 pin connector. - The data stream is wireless between the Rigwire and the base station. - The Base station is ALSO connected to the laptop running the Rigwire software. - Only odd cases or applications would require the RS232 hard line to the trailer or other application The USB cable connection from the Base transceiver to the local PC. That is the primary and only way to connect to the local PC, correct? Will they be able to connect wirelessly to the base transceiver or with an ethernet cable to it? - See page 2 here https://rigwire.com/public/Rigwire_Quick_Setup_Checklist_V2.pdf - This is how the Laptop gets information to/from the wireless Rigwire. Can the USB C side of the USB cable connect to a USB Hub? I know BH USB doesn't play well when connected to a Hub. It needed to be connected directly to a USB port on the PC. Is that still the same with the Base transceiver to PC scenario?   - The Base receiver uses a PL2303, the Bloodhound uses a CP2101.  Apples and oranges.  The PL2303 can connect to anything.  It won the RS232-USB war. - https://www.prolific.com.tw/wp-content/uploads/2025/05/PL2303GT-product-brochure-20190125.pdf Are the Base transceivers all Verizon? What if they are not in a good Verizon cell service area? This is not uncommon. - There is no cellular connections anywhere in this version.  The tranceiver in the base is the same as in the Rigwire. It is a 4th generation frequency hopping 900 Mhz transceiver with frequency matched anteni. - https://www.mouser.com/pdfdocs/Digi_International_XbeePro_900HP_Datasheet.pdf Confirm again for me that this first release of the RW does or does not detect Helium? - It certainly can.  7001 is doing it right now.  I will add some Helium later today.  We have to calibrate it here before shipping it first tho.  It will require the user to re-calibrate periodically on site so they will need a 6 part bottle of gas and a regulator rental as well unless they want to buy the regulator and bottle themselves. Was talking to someone the other day and they had concerns about temps. Especially heat in the summer. If it is stilling out there baking in the sun will there be equipment issues. Same with winter but this CU was especially concerned with heat. Wanted to see what your testing parameters have been. - https://en.wikipedia.org/wiki/Thermoelectric_heat_pump - The Sensors and critical electronics are temperature regulated using Thermoelectric heat pumps.  It does not matter how hot or cold outside gets, as long as it has power it can regulate its critical internal temperatures.  This is shown as the IR15 temp in real time data viewer.  It will ALWAYS be 90 degrees no matter how hot or cold the case is.  If that line is not straight, then there are bigger problems afoot. - I have had serial number 7001 running non-stop since last September (-5 deg F here...).  I have had 7001 in an oven at 140 degrees testing worst case summer time heat.  The IR15 temp is always 90 degrees which is its sweet spot as well as all the other sensors and electronics sweet spot.  So far over 2100 hours running non stop without a hiccup.  I will continue to monitor it non stop through this September.  Im sure it will have no problem with summer time heat. Your equipment comparison chart says that the rigwire unit is able to detect helium along with C1-NC4, I am curious how this works?  What detector are you using to qualitatively detect helium? - It is part of the Chromatograph system - Please see attached pic.  That should help. It looks like the Rigwire unit can communicate with geologists onsite via a 900 MHZ signal AND connects to the Pason through a typical 10 pin cable.  - Correct Does the geologist have software on their laptop that receives / translates and records data or that communication just for monitoring.  - The Rigwire software that runs on the Laptop at the site interfaces with the Rigwire wirelessly through a 900 Mhz transceiver and will also connect to the local WITS computer. - Alternatively, the WITS can be connected through the Pason 10 pin blue cable directly to the Rigwire instrument.  I noticed that the 900 MHZ antenna on the Rigwaire is attached to the unit, is there a way to attached an external antenna that can be positioned to a more advantageous position in case there is no direct line of site to the shakers. - The 900 Mhz system used in the Rigwire is not the same as used in other instruments.  It is a higher power frequency hopping spread spectrum 900 Mhz.  The antenna is matched to the transceiver that is built into the Instrument and you will have better propagation with the integrated antenna at a fixed location than you would with an external movable antenna.  That is because an external antenna would loose power due to higher reflections and -3 dB loss at every connector.  So for the instrument it is better to have a fixed matched antenna than an external detachable one.  -- That said the base station has a detachable antena that can be moved.  We supply two with the instrument in case one gets damaged. The data sheet says that the unit, through the pason communication, is accessible online.  Would geologists on site be able to fully operate the Rigwire onsite through online portal rather than using the 900MHZ signal? - There is a laptop that runs the Rigwire software that wirelessly connects to the instrument.  The Website connects to the Laptop.  The remote user can do almost everything the local user can. Is there a secondary storage for the data built into the unit or is the data only recorded on cloud server and that data is lost if internet goes down….not an uncommon problem. - The storage is done at the local laptop.  The laptop sends the information to the servers so there is two points of storage.  The Rigwire can re-send corrupted data to the Laptop but it is not a point of storage. My understanding is that the rate is a flat $1500/month.  Is that prorated for smaller jobs.  I.e. If I order a unit from you guys for a one off well that lasts 8 days and I send it back is that pro rated? - Yes, the 1500 is pro-rated.  The server system also allows for use/standby days like the Bloodhound system Thanks so much for your time and consideration on these.  This unit seems really impressive. - Please send more questions.  If you want, I can set you up with an account on the server and you can play with Serial Number 7001.  It is my bench unit that everyone plays with and that I test new firmware with.